Book a chauffeur by phone, no app required.

Why a phone number rather than an app

Ride-hailing platforms bet everything on the app: a recent smartphone, an internet connection, an account, a saved payment method. For many people each of those steps is an obstacle, and together they are a wall.

Someone with impaired sight does not read a map on a screen. An older person may not own a smartphone, and if they do, they may not want one more app on it. Someone who does not read French will not fill in a form, but they can speak and make themselves understood.

The telephone solves all of this at once. There is nothing to learn: you dial a number, someone answers, you say where you are going. It is the oldest way to book a car, and for a large part of the population it remains the only one that genuinely works.

What happens during the call

You are asked for your pick-up address first. The street number matters: without it, only a whole street can be found. The address is read back to you for confirmation, and if it is wrong, you start again.

Then comes the destination, on the same principle. For an airport you are asked which terminal — Roissy has nine, Orly four, and the wrong terminal costs half an hour.

The price is then calculated on the actual distance and read out to you. You give your name and a number where you can be reached, and the ride is booked. The call takes two to three minutes.

Booking on someone else's behalf

You can call for a relative, a patient, a client. Give the passenger's name and a number where they can be reached: the driver will contact them, and the confirmation text will go to their phone.

This is the most common case for a medical appointment, a hospital discharge or a return from a trip: one person arranges it, another travels.